Seattle, Washington - 1 October, 2002 -

OpenWorks, a leader in the facility services industry, announced that Burlington Northern Santa Fe Railway has recently awarded the Company a contract to provide facility services to their railway company, encompassing four locations (including offices, railway yards, etc.). "OpenWorks' strong commitment to professional service, paired with our attention to detail and customer service, mirror that of the commitment and reputation of Burlington Northern," said Eric Roudi, OpenWorks' CEO. "OpenWorks commitment to consistent quality and exceptional customer service has helped to build and maintain this relationship," said Brian George, a Washington Account Executive. Brian worked closely with Michelle Dux, Washington Regional Director, to form this new relationship, marking OpenWorks' entrance into this industry. About Burlington Northern The Burlington Northern vision is to realize the tremendous potential of The Burlington Northern and Santa Fe Railway by providing transportation services that consistently meets its customers' expectations. The Company will know it has succeeded when: Their customers find it easy to do business with them, receive 100% on time, damage-free service, accurate and timely information regarding their shipment, and the best value for their transportation dollar. Their employees work in a safe environment free of accidents and injuries, are focused on continuous improvement, share the opportunity for personal and professional growth that is available to all members of their diverse work force, and take pride in their association with BNSF. Their owners earn financial returns that exceed other railroads and the general market as a result of BNSF's superior revenue growth, an operating ratio in the low 70s, and a return on invested capital which is greater than our cost of capital. The communities we serve benefit from our sensitivity to their interests and to the environment in general, our adherence to the highest legal and ethical standards, and the participation of our company and our employees in community activities. For more information about Burlington Northern, visit www.bnsf.com. About OpenWorks: Setting the Standard for Facility Services As a premier provider of facility management services, OpenWorks offers far more than standard janitorial services, we offer peace of mind. We're dedicated to increasing our customers' profitability by minimizing the time, effort, and cost involved with facility maintenance. In 1983, Founder and CEO, Eric Roudi, built the company based on one core philosophy: the cleaner a work environment, the more productive those who use it can be. Today, that philosophy remains the foundation for the organization's continued success. The OpenWorks network has grown to include more than 400 franchises, which service approximately 1,800 facilities in Arizona, Washington, and California; that's over 20-million square feet of commercial and industrial space! For a cleaner, more productive, work environment, let OpenWorks give your facility the works. For more information, visit the OpenWorks award-winning website at www.OpenWorksWeb.com.

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