Seattle, Washington - 1 September, 2002 -

OpenWorks, a leader in the facility services and commercial cleaning industry, has announced that Glenn Katayama has been promoted from Field Service Trainer in Arizona to the Washington Director of Operations. Based in the Bellevue office, Glenn will oversee the team of Quality Assurance Specialists, Team Leaders, Field Service Managers, etc. who work together to deliver exceptional products and services to our customers. Glenn Katayama has over 14 years experience in the facility services industry and started with OpenWorks nearly two years ago as a Quality Assurance Specialist, then served as a franchisee trainer prior to his recent promotion to the Washington Director of Operations. Before joining OpenWorks, Glenn was the Operations Manager for another facility services company for four years. Besides gaining technical knowledge while working in the facility service industry, Glenn's desire to continue learning about the industry compelled him to complete the OSHA certified trainer course, the Stone Care International Marble and Stone restoration class, the IICRC commercial maintenance tech. certification, as well as many other commercial cleaning courses, including surface stain protection. "We're very happy to have Glenn Katayama leading our Washington Operations department. Glenn's extensive operations and facility services experience is key to furthering OpenWorks' growth objectives and accelerating our Washington region," said Eric Roudi, OpenWorks CEO. OpenWorks Sets the Standard for Facility Services As a premier provider of facility management services, OpenWorks offers far more than standard janitorial services, we offer peace of mind. We're dedicated to increasing our customers' profitability by minimizing the time, effort, and cost involved with facility maintenance. In 1983, Founder and CEO, Eric Roudi, built the company based on one core philosophy: the cleaner a work environment, the more productive those who use it can be. Today, that philosophy remains the foundation for the organization's continued success. The OpenWorks network has grown to include more than 400 franchises, which service approximately 1,800 facilities in Arizona, Washington, and California; that's over 20-million square feet of commercial and industrial space! For a cleaner, more productive, work environment, let OpenWorks give your facility the works. For more information, visit the OpenWorks award-winning website at www.OpenWorksWeb.com.

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