New Owners Of Medchair Burnaby Stress Importance Of Customer Service

Burnaby, Bc - 4 December, 2006 -

"In the home medical equipment business, customer service is king," says Mike Smith, General Manager of MEDIchair Burnaby. "The new owners of MEDIchair Burnaby, the Mahedi Hirji family, are long-time successful Vancouver business people. They have committed to a strategy of enhancing customer service and assisting customers to achieve their full potential by providing the right home medical equipment solution. This is a very people oriented business that requires highly trained and knowledgeable staff that are passionate about the service they provide to each customer." Smith adds: "Burnaby is the third most populated urban centre in British Columbia with an estimated population of nearly 200,000. We believe that the future growth of MEDIchair Burnaby is promising due to three key factors. One, people are living longer and staying in their homes longer than ever before. Two, the number of people who are recuperating at home from sports injuries, surgeries and accidents seems to be steadily increasing. Three, baby boomers are reaching the age when they require home medical equipment to enhance their quality of life." "Our customers have told us that they want to see and trial products before they purchase them. That's why our retail space demonstrates the latest home medical equipment in a variety of settings. We also provide ample space for people to properly evaluate mobility products such as walkers, wheel chairs and electric scooters." Smith explained that there have been numerous recent advances in technology in the Home Medical Equipment field that people with elderly parents, caregivers, seniors, the physically challenged, and those with medical issues should be aware of. "At MEDIchair Burnaby we want consumers to learn first hand about these new products that help people deal with independent living and quality of life issues as well as access, mobility, and daily living challenges. As an example, many people are not aware that our technical service team makes house calls including the pickup and delivery of Home Medical Equipment products. For those that have difficulty getting out of their homes in Burnaby, this is a tremendous service." About MEDIchair ‘the home medical equipment specialists' MEDIchair, a LifeMark Health Management company, is North America's largest and fastest growing Home Medical Equipment (HME) franchise company with stores from coast-to-coast in Canada. MEDIchair stores carry a comprehensive line of Home Medical Equipment products including wheelchairs, scooters, lift chairs, bathroom safety products, home accessibility solutions, and soft/disposable personal health care products such as incontinence supplies, wound care, compression, and bracing. These specialty products are designed to enhance the quality of life for people experiencing disabilities, injuries, surgeries, and aging. MEDIchair prides itself on providing caring, knowledgeable and highly trained consultants committed to finding the right home health care product solution for each customer. MEDIchair also promotes good health through its public education and awareness programs, and through its adherence to best practice management. For more information, please contact: Mr. Mike Smith, General Manager, MEDIchair Burnaby (604) 524-4000 Mr. Neil Bousquet APR, PR MEDIchair (403) 256-8834 neil.bousquet@medichair.com

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MEDIchair Ltd
2121 29th St. NE
Calgary, AB
T1Y 7H8

Toll Free: (800) 667-0087
Phone: (403)204-1419
Fax: (403)204-1409

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